Qualified pipeline, delivered at pace
Our trained sales teams generate, qualify and convert leads across regulated and non-regulated sectors, using data-driven dialler technology and proven outbound methodology to maximise your ROI.
What's included
Service capabilities
- Outbound B2C and B2B lead generation
- Predictive and progressive dialler technology
- FCA-compliant sales processes
- Real-time performance dashboards
- Conversion rate optimisation and script development
How we do it
Our approach
- 1We analyse your target audience, product and competitive landscape to build the right outbound strategy.
- 2Data is sourced, cleansed and segmented for maximum contact rates and conversion potential.
- 3Scripts are developed collaboratively: compliant, persuasive and tailored to your brand voice.
- 4Dialler technology is configured for optimal contact rates within regulatory constraints.
- 5Real-time dashboards give you full visibility of pipeline, conversion and cost per acquisition.
Why Contact Web
Why clients choose us for sales & lead generation
Outbound sales is a science, not a numbers game. The difference between a mediocre campaign and a high-performing one comes down to data quality, dialler configuration, script development and agent coaching, and we've spent years perfecting all four.
Regulated expertise
FCA, Ofgem, Ofwat, Ofcom: we know the rules and build them into every process.
Blended delivery
UK oversight with offshore and nearshore scale: quality without compromise on cost.
Technology-enabled
Proprietary AI tools, dialler technology and real-time reporting built in from day one.
Experienced leadership
48 years of combined board-level contact centre experience across the team.
Delivery model
Three locations, one seamless operation
United Kingdom
Banbury HQ: senior management, quality assurance, client services and specialist regulated roles
South Africa
Cape Town: high-volume voice, back-office processing and blended operations
Georgia
Tbilisi: multilingual support, nearshore delivery and technology operations
Other services
We also deliver
Ready to discuss your sales & lead generation requirements?
Tell us what you need and we'll put together a tailored proposal, usually within 48 hours.