Maximise your revenue with expert sales support
At Contact Web, we understand the challenges businesses face in driving sales and revenue growth. That's why we offer tailored outsourced sales and business development support to elevate your success.
our journey with coca cola europacific partners
One of our outbound marketing clients is Coca-Cola, that we have grown in size over the last year. Coca-Cola have trusted Contact Web to lead the charge on telemarketing services to launch their new products.
We have had a fantastic partnership thus far. Some key highlights include:
- Securing the contract by assisting with the launch of ‘Monster Energy - zero sugar’, up against many competing outsourcers.
- Our team gained the most ATO's (sales) of ‘Monster Energy - Bad Apple’ on it's launch in February for the whole of Europe.
- Our conversion rate has increased by 25% since February and is still ascending, we are currently sitting at 44%.
- CCEP rely on us to push new products they launch as we have a great track record. This has led to us telemarketing for CCEP to advertise their app ‘MY CCEP’ and onboard new customers.
A terrific relationship that’s developed into success for all!
Case study - hotel and housing insurance company
Our Client, a market leading, UK based hotel and housing insurance business was struggling with conversion and sales & having particular difficulty securing renewals and with lapsed applications. This was costing them c1.9M of lost revenue a month and was also impacting on their sales efficiency.
Solution
We assembled a skilled financial services sales team and conducted rigorous training. Implementing Connex One, our advanced technology solution, allowed us to swiftly re-engage customers and guide them towards the end of the sales process.
Using a multi-faceted approach via telephony, emails, and SMS, we reached customers through their preferred communication channels, maximising engagement and conversions. Connex One's robust reporting provided insights for actionable feedback and data-driven decisions.
Results
Our efforts resulted in a 21% increase in conversion rates and a 97% quality assurance rating resulting in additional monthly revenue of £399k.