Outsourced Complaints Support

Contact Web is a leading contact centre outsourcing business that specialises in handling complaints and dissatisfaction for clients in various sectors, including financial services, energy, and retail. Our team of experienced professionals is dedicated to providing exceptional customer service and resolving issues quickly and efficiently, all while ensuring regulatory compliance.

At Contact Web, we understand that dealing with complaints can be stressful and time-consuming for businesses. That's why we offer a comprehensive complaints support service that takes the burden off your shoulders. Our team has the expertise and skills to handle all types of complaints and disputes, from simple to complex.

Our complaints support services include:

Complaints handling: We will manage complaints on your behalf, providing a fast, efficient, and transparent service that keeps your customers informed every step of the way.

Dispute resolution: Our team will work with all parties involved to find a fair and satisfactory resolution to the dispute.

Customer service: We provide excellent customer service to ensure that your customers feel valued and heard.

Compliance: We ensure that all complaints and disputes are handled in line with regulatory requirements and industry standards.

At Contact Web, we pride ourselves on our commitment to delivering outstanding customer service and resolving complaints quickly and efficiently. We work closely with our clients to understand their needs and provide bespoke solutions that meet their specific requirements.

To find out more about our complaints support service, please get in touch with us today. 

We would be delighted to discuss your requirements and provide you with a tailored solution that meets your needs.